Frequently Asked Questions
Can your Skype Recorder be used for video recording?
Absolutely yes! The latest version of AthTek Skype Recorder include the features of video recording. You are able to record Skype video chats with high-quality video format. View how to record video.
Where can I download video encoder? Can you recommend some?
Generally, almost all the video encoders can work on our Skype Recorder. We recommend three of them to you for Skype recording:
| Video Encoder | Quality | Length | Download Free |
| VideoLAN x264 CODEC | low | long | Download Free |
| ffdshow | fine | fine | Download Free |
| xvid | high | short | Download Free |
Can your Skype Recorder work with multiple Skype users on a same machine?
If you are using Skype Recorder Machine Bind License, you can login multiple Skype accounts to record Skype calls. If you are using Skype Recorder ID Bind License, only the registered Skype user can use it to record Skype calls.
How can I use this for Skype parental control?
If you want to use Skype Recorder for parental control purpose, you must be able to 1) login Windows with your kids' account and install AthTek Skype Recorder for at least one time. 2) access to your kids' Skype dash board and (how to) allow the connection between Skype and Skype Recorder for at least one time. Then you would be able to use Silent Mode to record Skype chats of your kids and keep them under your parental control.
The interface of Skype Recorder has disappeared, what to do next?
There are kinds of reasons which can prevent the interface showing on desktop. Please try to rescue it as follow:
Step.1 right click on Skype Recorder on system tray, unselect "Undisturb Mode", restart Skype Recorder.
Step.2 try hot heys "Ctrl + Alt + I" or "Ctrl + Alt + L"
Step.3 fully uninstall Skype Recorder, then clean and compact the registry of your system. Reinstall AthTek Skype Recorder to your computer.
An unhealthy system registry may contain thousands of errors, and it will lead to system errors, as well as to pull down your system speed. We recommend to clean and compact the registry of your system monthly, to keep your system under healthy condition. Please find a way to clean your system errors. If you want to use our AthTek Registrycleaner to do this, please go to Best RegistryCleaner to find your solution!
Does the Skype Recorder software record audio from Skype video calls?
Yes, the Skype Recorder can record audio from a Skype video call. You can use the free trial to try recording audio from a video call.
User's Guide
- First Run
- If it is the first time you run AthTek Skype Recorder, you will be asked to allow access on your Skype. Click allow to get your Skype Recorder connected to your Skype.
- Recording
- You can record your Skype calls manually or automatically. After recording, all your finished calls will be listed on the board.
- Basic Settings
- You can configure your Skype Recorder on this board.
- Video Recording
- You can record Skype chats in high-quality video format with the latest version of Skype Recorder.
If you still feel hard to use AthTek Skype Recorder, please view how to use.
AthTek Skype Recorder
Record Skype conversations and save high quality audio and video files for future use. It is the best Skype Recorder you can find and can be used in private Skype calls recording, business call center, Skype interview and parental control.
Users' Review
I am desperate for a recorder going with the Skype, for I am a secretary and always have take notes of important items of some calls. The Skype without the recorder function really causes me much trouble. Fortunately, I found this product. I won’t have to fuzz with my notes or miss some important information, because I have audio to refer to. And the elaborately designed interface exactly cover all Skype functions. I think it’s really cool. ---------------Cynthia Hoffmann, secretary from California
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