AthTek Blog » Skype

Solution to the Registration Issues of AthTek Skype Recorder

AthTek — Fri, 10 Jul 2015 13:06:54 +0000

[PDF] Although we have published an instruction about how to register AthTek Skype Recorder before, some of users still failed to register the license correctly. Most of time, the issue is a wrong license key generated by a wrong Skype ID or PC Code. But sometimes the issue is not so easy to be found. If you want more guide about troubleshooting then must visit excelpasswordrecovery .In this article, you will read the troubleshooting method for registration issues and the solutions.

1. Check the Skype ID or PC Code– is it exactly the same to what you filled when generating the key? 90% of the registration issues are because of the buyer has generated a wrong license key by a wrong Skype ID or PC Code. You can find the correct Skype ID and PC Code in [Skype Recorder] > [Help] > [Register]. Also please check that if you have bought an ID-License but input a PC Code to generate the license key. AthTek provides 2 license types for Skype Recorder pro. It is highly recommended to read the instruction to each license before placing an order to it.

2. The license was blocked by a security program from authorization. Accidentally, the license may be blocked by the security program. Even you got a correct license key, you cannot register AthTek Skype Recorder successfully in blocking status. The only solution to this issue is to close all the security programs and try again. When the Skype Recorder has been licensed successfully, you can restart the security programs. Follow MurrayNow for more guide.

3. Sometimes you can register AthTek Skype Recorder with the license key, but when you restart the computer it gets back to trial. When you are facing this registration issue, please go to [Skype Recorder] > [Help] > [Register] and check the PC Code. If the PC Code disappeared, your were running VPN on the computer. You have to close the VPN to register AthTek Skype Recorder. Without VPN, you can register AthTek Skype Recorder without any problem.

The Skype Parental Control Software is Coming Soon!

AthTek — Tue, 10 Feb 2015 06:59:25 +0000

We are going to release a new program for Skype parental control, and it is hopeful to be available in spring. The new Skype parental control program will enables parents to monitor their kids’ Skype calls. No matter in audio calls or video calls, the Skype parental control program will record all the activities on Skype. When it was recording Skype calls, it would be completely invisible on the computer. Only when you use the hot keys and password, you can revive the Skype parental control program onto the desktop. If you are looking for a Skype parental control program, this program is definitely worth waiting.

Parental control is a serious and complex project today, because the children are more likely to interact with the world than we have ever before. Like it or not, most of the children start surfing the Internet before 5 years old. As we all know that there would be a lot of adult content or even other dangerous things throughout the internet. Children maybe don’t know what they should read and what they shouldn’t. That’s why we need to performance parental control on our children.

We already have a parental control software and some other users use hidden mode of AthTek Skype Recorder for parental control. The new program will focus on Skype parental control and costs less money than the previous parental control software ($79). It has better stealth ability than hidden mode of AthTek Skype Recorder. The kids won’t know that their Skype accounts are under monitoring. If you have any suggestion to the coming Skype parental control program, please leave a comment or send your suggestion to developer@athtek.com. We highly value any of your suggestions and would love to provide free license keys to you for a beta test.

How to Save Skype Call Recordings as Private Online Files in Dropbox

AthTek — Wed, 03 Sep 2014 11:46:09 +0000

[PDF] For individual users who don’t have a web server, they cannot use FTP Uploader of AthTek Skype Recorder to upload the recordings directly after call. But if they have a Dropbox account, they can still upload Skype call recordings to a cloudy server and synchronize files to any device in their Dropbox account. If you don’t have a Dropbox account, you can register one at HERE for free. Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. In this article, you will read how to save Skype call recordings as private online files in Dropbox easily.

When you have installed Dropbox to your computer, it will create some folders for you to upload and share different files. You can also create new folders inside Dropbox, just like creating new folders on Windows. For example, we create a new folder named “Skype Call Recordings” in Dropbox, and 2 sub-folders named “Audio” and “Video” in it. As the name implies, they will be used to save audio and video recordings in Dropbox.

Now, let’s open AthTek Skype Recorder and go to [Tools] > [Options…] > [Audio]. You will see a “Saving path” near the bottom line. Click to change saving path to the sub-folder audio you have just created in Dropbox, then all the audio recordings by AthTek Skype Recorder will be saved into this folder automatically.

Let’s open AthTek Skype Recorder and go to [Tools] > [Options…] > [Video]. You will see a “Save video recordings to” near the bottom line. Click to change the saving path to the sub-folder video you have just created in Dropbox, then all the video recordings will be saved into this folder automatically.

After you have changed the saving paths, all the new Skype call recordings will be saved in Dropbox automatically. Dropbox will upload these folders and files to its cloudy server and synchronize them to any device with your Dropbox account. You can make a Skype call on your computer and check your Dropbox account on mobile phone to test that. You will be able to listen to the Skype call recordings remotely. Dropbox has a strict secure storage level, and you can save Skype call recordings as private online files in it. Unless you want to share them with your friends, anyone else cannot catch the files in Dropbox’s cloudy server.

How to Listen to the Skype Call Recording Remotely

AthTek — Fri, 11 Apr 2014 09:22:35 +0000

[PDF] In the previous posts we have talked about how to use AthTek Skype Recorder. We have mentioned that you can save the recordings to Dropbox to synchronize files remotely. Actually, there are some other ways to listen to the Skype call recording remotely. You can share any file including Skype call recording on LAN. You can also use FTP uploader to upload Skype call recordings to a web server, and then you will be able to download the recordings from web server remotely. In this article, you will record how to listen to the Skype call recordings remotely.

1. You can share the files on the computer, and then you would be able to access the folder from another computer on LAN. If you are using AthTek Skype Recorder for parental control, this is the best remote access method which we highly recommend. You can go to the destination folder of the recordings, right click on the folder and select [Share with]. You can choose to share the folder with a group or special client. After that, you would be able to access this folder remotely on LAN. When you are using AthTek Skype Recorder for parental control, this method can help you to listen to the recordings on LAN.

2. You can use Dropbox to synchronize Skype call recordings remotely. Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. You can just reset the saving path to Dropbox on the computer and then you will be able to login your account and listen to the Skype call recordings remotely. Please click the link to register a Dropbox account for free: https://db.tt/EDlvQ42

3. You can use FTP Uploader to upload Skype call recordings to a web server. This method requires a web hosting account. An FTP account will be provided within web server account. You can register a web server account from any web hosting providers. Then you can fill in FTP Uploader with your FTP account details. When you complete a Skype call, the recordings will be automatically uploaded to the web server. You can download the Skype call recordings from web server remotely.

The Only Call Recorder Which is Compatible with Skype App

AthTek — Fri, 28 Feb 2014 06:42:32 +0000

[PDF] You can find many Call recorders for Skype in Google’s search result. But if you were using Skype App for Windows 8.1, you could hardly find a call recorder which was compatible with Skype App. This is mainly because almost all Skype recorder software requires desktop version of Skype. If you are using Skype App which doesn’t have desktop APIs included, you are not able to record Skype calls with those call recorders. In this article, you will read instructions to the only call recorder which is compatible with Skype App.

Download and Try AthTek Skype Recorder v6.10 for Free!

AthTek Skype Recorder v6.10 doesn’t require Skype APIs to work, so that it is fully compatible with Skype App. These days, many customers asked the same question to us: does AthTek Skype Recorder support to work on Skype App? The answer is YES. Till now, AthTek Skype Recorder v6.10 is the only call recorder which is fully compatible with Skype App on Windows 8.1. If you are looking for a call recorder for Skype App, you are at the right place to have it!

Besides being compatible with Skype App, AthTek Skype Recorder v6.10 has other unique features. It can add watermark to video recording. You can add either text watermark or graphics watermark to the video call you are going to record. This will greatly help with your identity if you are a broadcaster.

Tutorial of How to Register AthTek Skype Recorder with a Lifetime License

AthTek — Tue, 25 Feb 2014 07:46:05 +0000

[PDF] AthTek Skype Recorder is the most ever used Skype call recording software for Windows users. Many companies use AthTek Skype Recorder in their call centers for customer service recording. AthTek Skype Recorder can be licensed by both ID-License and PC-License (view differences). Previously, we have published a post about how to register AthTek Skype Recorder Lite for lifetime call recording. In today’s post, you will read how to register AthTek Skype Recorder pro with a lifetime license.

License Key + Trial Version = Full Version

When you have bought an ID-License or PC-License, you can input the license key to the authorization window to activate a full version. First of all, you need to install AthTek Skype Recorder to your computer. Run Skype, then you will be asked to allow the recorder’s access to Skype.

Then your Skype recorder will be connected to Skype. You would be able to see your Skype name on top left of AthTek Skype Recorder. Click the [Register] link on top right corner and you will access the authorization window of AthTek Skype Recorder.

In the authorization window, please input the license key to the key field and click [Register] button to license your AthTek Skype Recorder. Please note that there should be no blank space existing in the key field, otherwise you cannot register AthTek Skype Recorder successfully.

Frequently Asked Questions (1-4):

1. Where can I find the registration/authorization window?
Authorization window is not a web page which you can open up in a browser. When you have got Skype connected to the recorder, you would be able to access the authorization window by clicking the [Register] link on top right corner of AthTek Skype Recorder.

2. AthTek Skype Recorder doesn’t accept my license key, why?
Please check the following items:
a. Your Skype ID is exactly the same as you input when you generated the license key.
b. There was no blank space existing in the key field when you clicked the Register button.
If there was no problem about these items, please capture a snapshot of the authorization window and send it to support@athtek.com me for further troubleshooting.

3. I cannot get the recorder connected to Skype anyway, how?
Please do as follow to get Skype recognize the recorder:
a. Completely quit both Skype and recorder on your computer.
b. Go to the installation folder of Skype (default path: C:\Program Files\Skype\) and right click on Skype.exe, select [Run as administrator].
c. Right click on AthTek Skype Recorder’s icon and select [Run as administrator] to run it.
Within 20 seconds, Skype should be able to find AthTek Skype Recorder.

4. I can’t find Skype.exe in my computer, why?
This is mainly because you are using an integrated version Skype on the computer. Please download and install a desktop version Skype, then the problem will be solved. You can download Skype v6.8 directly here for free.

If you have got the key but failed to register AthTek Skype Recorder, please read Registration Troubleshooting.

How to Use Hidden Mode of AthTek Skype Recorder for Parental Control Purpose

AthTek — Sat, 22 Feb 2014 06:44:13 +0000

[PDF] Parental controls are features which may be included in digital television services, computer and video games, mobile devices and software. parental control is needed to the children who are not able to deal with bad stuff over Skype calls. Fortunately, AthTek Skype Recorder provides a solution to perform parental control over Skype. When it was running in Hidden Mode, you can get all the Skype calls recorded stealthily and perform parental control after listening to the chats. In this article, you will read how to use Hidden Mode of AthTek Skype Recorder for parental control purpose.

Before starting a parental control, you need to install AthTek Skype Recorder to the computer which your kids will use and buy a license for it. Also you should be able to login your kids’ Skype account on the computer, because you need to allow the recorder’s access when it run for the first time on that computer. Get your AthTek Skype Recorder connected to your kids’ computer then you would be able to register it with the license. Please note that the license should be generated by your kids’ Skype name. If your kids have more than one Skype account, I will recommend you to buy a PC-License.

When you have got your kids’ Skype connected to the recorder, you can now configure AthTek Skype Recorder for parental control. Please go to [Tools] > [Options…] > [General], you need to make the options as follow. Please make the recorder automatically start with Windows in case of missing any Skype call. Please unselect the option of “Show prompt messages in system tray” in case of box popup. Please unselect the option of “Check for updates…” in case of the update checker popup. Click [OK] to save the settings.

Then go to [Tools] > [Options…] > [Advanced] to enable Hidden Mode of AthTek Skype Recorder. Please select the option of “Hidden Mode” and unselect the option of “Notify the contact”. Below the Hidden Mode option, you can set hot keys to pop up the recorder. When AthTek Skype Recorder runs in Hidden Mode, it will be completely invisible on the desktop. These hot keys can help you to pop up the recorder to the desktop. Please remember that carefully. You’d better unselect the notification option before starting a parental control. If not, the contacts will be notified when your kids get through the Skype call. Then click [OK] to save your settings and start to use Hidden Mode.

When you have got everything ready for parental control, you can now let your kids to use this computer. After they have made Skype calls, you would be able to find the recordings in the saving path. You can set the folder as a Share Folder, then you would be able to access the saving path remotely from another computer. Quick easy, isn’t it?

What Are the Differences Between ID-License and PC-License for AthTek Skype Recorder

AthTek — Thu, 20 Feb 2014 08:50:30 +0000

[PDF] AthTek provides several license types for AthTek Skype Recorder. When a user decides to buy a license for AthTek Skype Recorder, he/she needs to know which license type to register. There are 3 license types: ID-License, PC-License and Lite License. Actually, Lite License is kind of ID-License which has the same features. No matter which license type to have, the license will be associated to a Skype account or PC. The license key is generated based on Skype ID or PC Code. That’s why you need to enter a Skype ID or PC Code to get the license key. ID-License and PC-License cannot be transformed to each other freely. In this article, you will read what are the differences between ID-License and PC-License for AthTek Skype Recorder.

ID-License:
ID-License is the most ever bought license type for AthTek Skype Recorder. The license will be associated to a Skype name. Only when you are logging in this Skype name, you can use AthTek Skype Recorder on this computer. ID-License is a stable license type for AthTek Skype Recorder. With an ID-License, you can register and use AthTek Skype Recorder on any computer you have, no additional fee will be charged. ID-License is based on Skype ID, so that it is an exclusive serial code for the Skype account. Buyers will be asked to fill in the Skype ID to generate a license after payment. You can find exactly your Skype ID in the registration window of AthTek Skype Recorder.

PC-License:
PC-License is generated by a PC Code and the license will be associated to the PC. Every PC device has an exclusive MAC address. With an encryption process, AthTek Skype Recorder convert an MAC address to a PC Code. This means PC Code represents the MAC address of a computer and it is exclusive like MAC address. PC-License is based on PC Code. With a PC-License, you can use AthTek Skype Recorder to record calls from multiple Skype accounts on the computer, no additional fee will be charged. Buyers will be asked to fill in the PC Code to generate a license after payment. You can find exactly your PC Code in the registration window of AthTek Skype Recorder.

Lite License:
Lite License is kind of ID-License. It has the same features with ID-License. The differences are, Lite License costs only $15 and it can only be licensed to AthTek Skype Recorder Lite. Buyers can upgrade Lite License to ID-License and the upgrade fee is $19.

5 Reasons for Choosing AthTek Skype Recorder Pro Version

AthTek — Wed, 05 Feb 2014 14:04:10 +0000

[PDF] We provide two versions of AthTek Skype Recorder: pro and lite. Both the two versions are welcome to Skype users. Most of users choose AthTek Skype Recorder pro for call recording and the rest buys AthTek Skype Recorder Lite. This is because the pro version provides a full solution to Skype call recording. The lite version is a simplified version of AthTek Skype Recorder pro. Some users bought lite version at first, but request to upgrade the license as soon as they realize that the lite version can only record Skype call in audio files. They used lite licenses to register AthTek Skype Recorder pro, but the pro version cannot be authorized by a lite license. To make it clear, we list the reasons for choose AthTek Skype Recorder pro version in this article.

1. AthTek Skype Recorder pro supports video call recording, while the lite version doesn’t. The lite version can only record Skype calls as audio files. If you want to record video calls of Skype, please choose AthTek Skype Recorder pro.

2. AthTek Skype Recorder pro supports hidden mode for parental control, while the lite version doesn’t. Many parents want to monitor their kids’ Skype for parental control purpose. If you want to perform parental control on your kids’ computer, please just use AthTek Skype Recorder pro.

3. AthTek Skype Recorder pro supports SFTP Uploader for uploading recordings, while the lite version doesn’t. As an useful program for call centers, AthTek Skype Recorder pro can upload Skype calls to a web server safely and automatically. If you want to use AthTek Skype Recorder for better customer service, we will recommend to have the pro version which supports SFTP for auto uploading.

4. AthTek Skype Recorder pro supports auto answer, while the lite version doesn’t. AthTek Skype Recorder pro can automatically answer specific contacts (in list) like an answer machine. If you want to use an answer machine on your Skype, please have the pro version of AthTek Skype Recorder.

5. You won’t waste money if you buy a license for pro version directly. Some users bought license because it is cheaper. But they give up the chance to enjoy better experience in using Skype. If some day they want to upgrade the license from lite to pro, they will have to pay $19 upgrade fee to get a new license. This makes the totally price adds up to $34. If they buy a license for pro version directly, they only need to pay $29.95 and will get the best user experience in Skype call recording.

If you want to know more details about the differences between AthTek Skype Recorder pro and lite version, please view the compare page.

How to Buy the Full Version of AthTek Skype Recorder

AthTek — Tue, 04 Feb 2014 07:53:24 +0000

[PDF] Whenever you want to use the full version of AthTek Skype Recorder, you can buy a license from either our official website or our resellers’ websites. We provide 3 payment methods to buy the full version of AthTek Skype Recorder: PayPal (recommended), RegNow and Avangate. You can get a lifetime license key through any of these payment methods and the key will be exclusive to your Skype ID or PC Code. Anyway, there still are some little differences of these payment methods. In this article, you will read what the differences of these payment methods are and which you should use as your payment methods.

1. PayPal (default and recommended)
We use PayPal as the default payment method on our official website and you can get an instant license key through this payment method. PayPal is the faster, safer way to send money, make an online payment, receive money or set up a merchant account. Most of people use PayPal for online shopping and doing business. You can only use this payment method on our official website. You’d better install the trial version to your computer and access the registration windows of AthTek Skype Recorder before starting the payment. You will be asked to input the Skype ID or PC Code to generate an instant license key after paying. Skype ID and/or PC Code can be acquired from the registration windows of AthTek Skype Recorder. If you were not asked to input your license key after paying, please contact regsys@athtek.com with your Transaction ID and your Skype ID or PC Code.

2. RegNow
Most of our resellers use RegNow as the payment method to buy our software product. RegNow is an industry leader in providing e-commerce processing services and online credit card processing for vendors and authors of PC. RegNow has integrates many other payment methods into an all-in-one solution. You can use debit or credit card via RegNow, or even use PayPal or Alipay via RegNow. If you buy AthTek Skype Recorder via RegNow, you will receive a confirmation email in your mailbox. You will be asked to reply this email with your Skype ID or PC Code, then we will generate a license key for your manually and reply it to you as soon as we can. If you used USD or any other currency except for Euro, RegNow would be a good choice for you to buy digital products. One Click Power can guide you in a better way to know about digital products.

3. Avangate
Some other our resellers’ websites and our branch websites use Avangate as the payment method to buy our software products. Avangate is one of the leading cloud commerce providers for online software businesses and cloud companies. Avangate also integrates almost all the other payment methods into an all-in-one solution like RegNow. If you buy AthTek Skype Recorder via Avangate, you will be asked to input the Skype ID or PC Code which you want to associate to the license. We will generate a license key for your manually and send it to your order email address as soon as we can. If you used Euro as your payment currency, Avangate would be a good choice for you to buy our software products.