As we have mentioned in the previous post, we have found a little bug in recording video call of Skype v6.0. We will release a new version of our video call recorder which will completely solve this problem. The new version is expected to release before December.
If you have already upgrade your Skype to the latest version 6.0, you would probably find this problem. When you are trying to record the video call, the Skype Recorder cannot find exact the video window on your desktop. This problem only exists in the latest Skype V6.0. You can install other versions of Skype to avoid this problem. Of cause, we will release an update to fix this bug in the next version.
You can also set it to manually start video call recording. You need to drag and drop the video button to the video call area manually, and then Skype Recorder will record exactly the Skype video call instead of the entire screen.
We promise to provide the best Skype Recorder and customer service. Thank you for all the feedback and suggestions. The new version will get all the bugs fixed and make a progress on Skype call recording!